Emergency Care

When you encounter dental emergencies, it is important to act quickly. In a dental emergency, call the practice or the indicated emergency service. In case of life-threatening situations or severe shortness of breath, call 112 immediately; do not wait for a dental appointment. Our staff can help you assess the severity of your complaints and advise you on the appropriate next steps. This way, it can be determined what care is needed and where you can go.

First Assess by Phone

During the phone call, it is important to clearly describe the nature and onset of your complaints. This helps us to get a better picture of your situation. You can indicate whether you are experiencing pain, swelling, or other symptoms. Based on this information, we can assess whether it is an emergency.

It is crucial to understand that not all complaints have the same urgency. Some symptoms require immediate attention, such as shortness of breath or severe swallowing problems with swelling. In such cases, we advise you to seek emergency help immediately. We can guide you in taking the right steps.

Possibilities and Limitations

Our emergency care is focused on providing necessary dental care in acute situations. This can range from relieving pain to treating infections. However, not all problems can be resolved immediately. Sometimes follow-up treatment is needed, and this may take place at a later time.

It is important to know that we cannot guarantee the available time for treatment. The urgency of your situation determines how quickly we can assist you. We strive to see you as soon as possible, but there may be waiting times depending on the busyness.

Preparation for the Treatment

For an emergency treatment, it is helpful to prepare a few things. Make sure you have all relevant information at hand, such as your medical history and any allergies. This helps us provide the right care. It is also useful to know which medication you are currently taking.

Additionally, it is important to ensure a quiet environment during the phone call. This allows you to communicate clearly and enables us to assess the situation properly. Take the time to explain your complaints clearly so that we can assist you as best as possible.

Process of Emergency Treatment

After the telephone assessment, you will receive instructions on the next steps. This may involve coming directly to the practice or needing to arrange a few things first. During your visit to the practice, we will conduct a thorough evaluation of your complaints and propose the necessary treatments.

The course of treatment depends on the nature of your complaints. In some cases, immediate treatment is possible, while in other cases, additional examinations or follow-up appointments are needed. We will inform you extensively about this so that you are well aware of what to expect.

Aftercare Following Treatment

Aftercare is an important part of any treatment, including emergency care. After the treatment, you will receive instructions on how to care for your teeth. This may include avoiding certain foods or following specific oral hygiene routines.

It is also possible that you will need a follow-up appointment for further treatment or check-up. We will advise you on this so that you are well prepared for the next steps in your care trajectory.

• In case of dental emergencies, call the practice or emergency service; in life-threatening situations, call 112.
• Describe your complaints as accurately as possible.
• In case of shortness of breath or swallowing problems with swelling: immediately call for emergency help.
• Have relevant medical information ready during the phone call.
• Carefully follow aftercare instructions.